Saturday, February 13, 2010

Work-At-Home Medical Transcription Jobs - Strategies For Success

What is medical transcription?

Medical transcription is the process of listening to what a healthcare provider dictates in a recorder and typing it into a text editor or word processing application, such as Word. The completed transcript is then included in the medical record for a patient. Healthcare providers reference medical records to obtain medical and social history, medication list, allergies, drug reactions, laboratory data, treatment plans and other information necessary to provide continuity of care.

Preparing for a medical transcription career

Medical transcription is a very popular work-at-home career option. However, the qualifications for medical transcription aren't the presence of a computer and the ability to type.

Certain basic skills are required if you plan on becoming a medical transcriptionist. Obviously, good hearing is essential - this is not a job path for anyone who has difficulty with hearing. An excellent command of the English language is also essential. And, because most positions are production pay, a fast and accurate typing speed is required.

It isn't advisable to attempt to become a medical transcriptionist without formal training. Good transcription schools have ties in the medical transcription community and placement arrangements with employers.

Finding a job

Tips for finding a job in medical transcription apply even for those with experience.

Find an MT jobs board that allows you to enter your resume and/or upload a resume file for employers to peruse. Our experience at MT Registry is that most employers will search the resume bank before they post a job. If they find what they're looking for, they don't need to post the job for public review. This allows them to target their specific requirements better and reduce the amount of applications they get from people who don't meet their qualifications. The job board should allow you, the applicant, to take your resume offline when you're not actively searching; this will prevent employers from contact you when you aren't interested. A good job board will also have private features for some of your personal information so your current employer won't know you're searching for a new job. Employers must contact you through the job board and you can determine whether or not you wish to respond.

When reviewing jobs that are posted by employers, be sure to read the job specifics carefully. Do not apply for jobs when you don't meet the qualifications posted. There's a reason employers list minimum requirements! If you repeatedly apply for a job, your name will be remembered - and not in a good way. Also, some employers prefer that applicants apply through their own web site. Do not contact them through the job board or by e-mail or fax or telephone. Again, this creates a negative first impression. When applying for a job, follow the instructions posted by the employer.

It's also important to keep track of jobs you have applied for, any e-mails, interviews or discussions, and the outcome of the application. We had an applicant who would send us e-mails: "Have I applied for a job with you before? I can't remember." If we had responded to this, we would've advised the MT that yes indeed - she applied with us every time we posted a job anywhere! We also would have reminded her that she did not pass our screening test. This person was wasting our time, over and over and over again. If you want to reapply for a job, make sure you state the reasons why this time things will be different; i.e., you took some classes to improve your knowledge, you have more experience, etc.

There is a shortage of qualified medical transcriptionists. Make sure you go about your job search in a way that will leave a favorable impression and grant you the best chance for success!

Getting Your First Medical Transcription Job

Choosing a Medical Transcription Career

No matter what you may have seen in the TV ads that show a happy woman sitting at her desk and smiling while typing, a medical transcription career isn't as easy as owning a computer, internet connection and medical dictionary. However, if you are really motivated to work at home for the benefits it will provide and you are determined to succeed as a medical transcriptionist, choosing to enter a medical transcription career begins with knowing the facts.

How will I make money?

The majority of work-at-home medical transcription jobs pay on a production basis. If you are talking on the phone, changing a diaper or doing laundry and your hands aren't on a keyboard, you aren't making any money. Even jobs that pay on an hourly basis have production requirements and failure to meet those requirements can result in termination or a reduction in hourly pay rate.

Make sure you understand how you are being paid. Some transcription services are deliberately obtuse when talking about pay rates and how pay is calculated. If you don't understand, ask questions until you do. There are many collaborative web sites where medical transcriptionists exchange information and this is an issue that is frequently discussed.

What are the requirements?
  1. Excellent hearing. You wouldn't believe how many people with hearing problems ask me about this career. It's absolutely critical that you be able to hear what is being dictated.
  2. Excellent typing skills. If you type less than 75 words per minute (wpm), start working on your typing speed and accuracy. You will slowly starve to death or be fired for not meeting production minimums if you don't bring your typing speed up to at least this fast.
  3. Excellent English/American language skills. Most doctors don't dictate punctuation; the ones that do are typically wrong. You have to be able to differentiate sound-alike words and spell them correctly, not only in the English language, but in medical language as well.
Educational Requirements

You are surely familiar with the old adage: you get what you pay for. There are some excellent home-study courses for medical transcription but the better ones are (understandably!) expensive. Be aware that some schools provide incentives to students for favorable posting in the medical transcription forums. You should make certain the school uses current textbooks (not homemade ones), has qualified instructors (preferably instructors are all Certified Medical Transcriptionists, or CMTs) and has a placement program and good relationships with the more prominent employers.

Job Prospects

Now for the hard part. Landing your first job is probably one of the greatest barriers to entry into a medical transcription career. For someone with no experience, job prospects are slim.

Your best entry is the school you graduated from. A reputable school will have a placement program and ties in the medical transcription community as well as the local medical community. If it's an online school, there should be discussions about the school in the online forums for medical transcriptionists. Do a search of the name and read some of the discussions.

If you chose a school that is not as well known, you will have to work harder to get that first job. Find out what employers test new graduates for placement in their training program. This is typically going to be only the larger companies; however, some of the smaller transcription outsource companies will take new graduates who show promise.

What's in your resume? Please oh please do NOT tell a prospective employer all about your love of medicine and desire to work in the comfort of your home so you can be a good mommy to your lovely children. Refrain also from any detailed explanations about how you have to work at home because your husband got arrested and left you with 9 mouths to feed and no primary income. None of that is pertinent to your prospective employment. One, the employer doesn't care about and the other might prevent you from getting a job if it appears it will cause you to be unreliable. Pretend you're applying for a job at a hospital and interviewing in the Human Resources department and ask yourself if you would tell any of this to the interviewer or include it in your resume. (Probably not.)

Check out the job listings at MT Registry and if you have any questions, feel free to contact me by using the contact form at any of my transcription sites.

Once you have that crucial first job

Treat it with the respect it deserves! Someone has taken a big (and expensive) chance on you and you may not find another willing employer any time soon. MT jobs are not easy for new graduates to land.You need to get in at least 12 months, preferably 2 years. Work hard, be reliable and soak up as much information as you possibly can. The best payback you can give your new career is by making sure the employer has no regrets about hiring you and nothing about the experience that would cause them to hesitate to hire another new graduate.